Search results for : voltnutt incident

Remedy Discussion

Discussion on BMC Remedy Action Request System and related products

#remedy, #system, #itsm, #cmdb, #action, #request, #incident, #management, #change, #problem, #service, #ticket, #arerr

Topics linked your research : voltnutt incident

Question - creating a dimensional model for incident management

Hello, folks. I'd like to ask some newbie questions. I'm starting a new dimensional model for manage incidents who comes from sources like Remedy. I want to measure things like Number of total ticktes Number of tickets in process Number of

Model Design With Several 0 to Many Joins?

I am trying to find the right model design for incidents which occur in a correctional institution. Here is the basic flow of events: - An incident occurs. - Each incident involves zero to many offenders. - Each offender in the system has a

How to model fact with optional parent fact?

Business statement: Within a school district, incidents occur. An incident has an associated incident type, such as bus broke down or fight broke out. Each incident is assigned a number that is unique to each school district. Within a school, student

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